Customer Journey Mapping Session

Map the eight stages that turn strangers into raving fans.

A guided worksheet Simone uses with her clients to uncover where leads leak, where the sale slows, and where the biggest lifecycle wins are hiding. Access is by invitation only.

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Illustrated winding customer journey road with eight milestone markers

The 8-Step Holistic Framework

Every stage of the client lifecycle, on one page.

  1. 01
    Attract Traffic
  2. 02
    Capture Leads
  3. 03
    Nurture Prospects
  4. 04
    Convert Sales
  5. 05
    Transition With Ease
  6. 06
    Surprise, Delight & Wow
  7. 07
    Upsell Clients
  8. 08
    Orchestrate Referrals
"Every coach deserves a business that supports their life - not the other way around."

, Simone Henry